Terms and Conditions

Participation

In participating in a Bec Isaacs / Yoga Class or Course online, as a condition of my participation, I AGREE to the following terms and conditions:

I, being aware of my own health and physical condition, am voluntarily participating in a physical activity without the direct supervision of a teacher. I understand that I should not participate in a Service (Class or Course) unless I am physically fit and healthy or have disclosed any information about injuries or conditions directly to Bec Isaacs Yoga. I will not participate in a service unless I have been verified as such by a qualified medical practitioner. I undertake to stop participating in a Service if I experience pain, dizziness, or shortness of breath at any time, and I agree to consult a qualified medical practitioner before proceeding with another Service with Bec Isaacs Yoga.

I agree to take full responsibility for managing my own injuries or conditions during my practice. I acknowledge that participation in a Service could constitute a risk of serious injury or death. I understand that this risk is increased when practicing online, without the supervision of a teacher. I voluntarily and knowingly recognise and assume this risk. I acknowledge that Bec Isaacs should not be deemed liable for any injury, illness, loss, damage to property or other mishap I sustain in any way directly or indirectly connected with my participation with Bec Isaacs Yoga.

Mentorship

I, the mentee, have been informed about the cost for mentorship with Bec Isaacs / Yoga. I am aware that mentorship can be offered on a sliding scale payment basis for those experiencing financial hardship. I must notify Bec about financial hardship by email prior to any mentorship sessions together in order to access the sliding scale rates.

Return and Refund Policy

Bec Isaacs Yoga is operating as a small business and has a no return policy on products and services purchased from becisaacsyoga.com. Due to the nature of online content, if you cannot attend a live-streamed course, by purchasing the course you understand and agree to the no return policy knowing that you will have access to the online content for the duration of time outlined in the course description. In purchasing an online course you agree to Bec Isaacs Yoga’s no return policy. Bec Isaacs Yoga apologises for any inconvenience this may impose, but we do not issue refunds. No exceptions.

If you have a change of heart, I understand. You may exchange a purchased Course, up to 7 days before the Course start date, for a Bec Isaacs Yoga Online Class Pass for the same value minus a $50 administration fee.

Grievance Resolution 

I understand there may be complaints and I am always open to improving my business. I aim to address grievances as an essential part of maintaining professional integrity and the professional integrity of the yoga-teaching sector. I aim to address complaints using processes that are in alignment with the Bec Isaacs Yoga Code of Ethics. All grievances will be handled with respect, integrity, confidentiality and equality regardless of philosophical differences between teachers and students.

All complaints can be made to me directly by email, becisaacsyoga.com

Please know that I will accept all complaints and grievances seriously, without judgement or bias.

I voluntarily agree to the terms and conditions stated above.